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Organsing events and media that build better customer and employee experiences

Key Facts

Industry Recognised Conferences
Industry Recognised
Webinars & Studio Based Events
Webinars & Studio Based Events
Roundtable group workshops
Roundtable Group Workshops
Customer & Employee Engagement Summit
Annual CX & EX Summits
Annual Award Ceremonies
Annual Award Ceremonies

Let’s build better experiences for your customers and employees

Over the past decade, we’ve been working with a community of 120,000 leaders in Customer Experience, Human Resources, Marketing, and Sales devise and implement winning strategies that appeal to the emotions, needs and desires of their consumers.

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Part of Engage Business Media

Working with companies to improve their human experience

Over the last decade, Engage Business Media has worked with thousands of business leaders to improve their customer and employee experience. All so they can be more successful.

This is done by providing case-study-led events and sessions, which help businesses form stronger, deeper and more emotional experiences that ultimately help them grow.

Learn more about the events and communities over on their dedicated sites:

 

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PREVIOUS WINNERS SHOWCASING EXAMPLES OF EXCELLENCE FROM ORGANISATIONS AND INDIVIDUALS

Marks & Spencer
Financial Times
John-Lewis
The Economist
sky
Barclays
“The best bit for me was the wide range of companies and industries represented which gave insight in to how engagement affects all industries.”
Alice Smith, Head of Customer Experience, Virgin Media

Choose an upcoming event

EMPLOYEE ENGAGEMENT SUMMIT

EMPLOYEE ENGAGEMENT SUMMIT

Putting the employee at the heart of the organisation and focusing on key issues, challenges and opportunities around engaging our people. Now in its 12th year and Europe’s largest event of its kind, engaged employees are more important to organisations than ever before.
LONDON - 22nd MAY, 2025
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CUSTOMER ENGAGEMENT SUMMIT

CUSTOMER ENGAGEMENT SUMMIT

The industry’s largest event is in it's 16th year and promises a jam-packed day of diverse content covering all aspects of Customer Engagement. We’re living in the most transformational period than many of us will ever experience, where the experiential aspect of customer engagement is more important than ever. 
LONDON - 9th OCTOBER, 2025
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ENGAGE AWARDS

ENGAGE AWARDS

The Engage Awards, now in their 10th year, celebrates engagement across customer, employee, sales, and marketing, reflecting the depth of the relationship and the degree of active participation and connection. Together, these engagement efforts contribute to organisational success and sustained growth.

LONDON - 11th NOVEMBER, 2025
See Event Info