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Organsing events and media that build better customer and employee experiences

Key Facts

Industry Recognised Conferences
Industry Recognised
Webinars & Studio Based Events
Webinars & Studio Based Events
Roundtable group workshops
Roundtable Group Workshops
Customer & Employee Engagement Summit
Annual CX & EX Summits
Annual Award Ceremonies
Annual Award Ceremonies

Let’s build better experiences for your customers and employees

Over the past decade, we’ve been working with a community of 120,000 leaders in Customer Experience, Human Resources, Marketing, and Sales devise and implement winning strategies that appeal to the emotions, needs and desires of their consumers.

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Part of Engage Business Media

Working with companies to improve their human experience

Over the last decade, Engage Business Media has worked with thousands of business leaders to improve their customer and employee experience. All so they can be more successful.

This is done by providing case-study-led events and sessions, which help businesses form stronger, deeper and more emotional experiences that ultimately help them grow.

Learn more about the events and communities over on their dedicated sites:

 

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PREVIOUS WINNERS SHOWCASING EXAMPLES OF EXCELLENCE FROM ORGANISATIONS AND INDIVIDUALS

Marks & Spencer
Financial Times
John-Lewis
The Economist
sky
Barclays
“The best bit for me was the wide range of companies and industries represented which gave insight in to how engagement affects all industries.”
Alice Smith, Head of Customer Experience, Virgin Media

Choose an upcoming event

CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE

CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE

The Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.

LONDON - 12th JUNE, 2024
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CUSTOMER ENGAGEMENT SUMMIT

CUSTOMER ENGAGEMENT SUMMIT

The industry’s largest event is in it's 10th year and promises a jam-packed day of diverse content covering all aspects of customer engagement. We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever. 
LONDON - 26th NOVEMBER, 2024
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ENGAGE AWARDS

ENGAGE AWARDS

The Engage Awards are designed to recognise innovation and excellence across the entire spectrum of customer and employee engagement. We are delighted with the response to the launch of our Engage Awards. Hundreds of entries came in from all industry sectors and all the finalists are already all winners in our eyes. The winners in each category will be announced at a glittering gala black-tie ceremony on the evening of Thursday November 28th at London’s iconic venue: The Brewery.
LONDON - 26th NOVEMBER, 2024
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FUTURE OF CUSTOMER CONTACT CONFERENCE

FUTURE OF CUSTOMER CONTACT CONFERENCE

The tenth Future of the Contact Centre conference in 2025 will provide tools and techniques to deliver successful contact centre strategies for the future -through a mix of case studies, panel discussions and in-depth interviews with industry leaders.

 
LONDON - 6th FEBRUARY, 2025
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